While we do our best to ship orders made before 2pm EST on the same day, orders are typically processed within 1–2 business days. Standard shipping usually takes 3–5 business days within the U.S.
International shipping is available by request. Shipping times and rates vary depending on your location. Please email us at info@blvckspades.com to request international shipping.
We have an automated system that sends tracking information via email the moment that the carrier scans your order into their system. Please be sure to check the spam folder of the email address that you provided at checkout if you don't see your tracking information. Additionally, you are welcome to email us at info@blvckspades.com for your tracking information as well.
It may be possible to amend your order after it has been placed; however, the most common solution is to place a new order or request a refund and reorder. For assistance with your specific situation, please contact us at info@blvckspades.com.
If your order was successful, you will receive an automated confirmation email with your order details.
If you receive an order that is incorrect due to an error on our end, you may keep the item(s) sent in error, and we will correct your order at no additional cost.
If an order is incorrect due to a customer error, we will do our best to resolve the issue if notified within 7 days of delivery. Items must be returned unopened and in their original condition for us to assist.
We reserve the right to update or amend this policy on a case-by-case basis.
We accept returns on unused items within 7 days of delivery. Items must be in their original condition and packaging.
If your item arrives damaged, please contact us at info@blvckspades.com within 48 hours with photos, and we’ll make it right.
Returns are processed immediately upon receiving unopened, unused items.
We are committed to delivering a seamless, high-quality experience from the moment you place your order to the moment it reaches your hands. We prioritize clear communication, reliable service, and products that meet our brand standards.
- Prompt and responsive customer support
- Fast, reliable order processing and shipping
- Clear communication every step of the way
- Fair and transparent return and exchange policies
- Products crafted with quality, care, and intention
- A customer-first approach in every decision we make